Dear business partners, interested parties and visitors to our website,
the COVID-19 pandemic is still a major challenge in Germany. Fortunately for us, our customers and partners, these exceptional circumstances did not catch us completely off guard. For example, we have been developing the technical foundations to make working from home possible for some time now. In addition, we have been conducting video conferences for many years now, thus making an almost incidental contribution to protecting the environment by avoiding unnecessary travel. Both of these measures are now helping us to keep physical contact to a minimum.
These days, many of our employees are working from home without you noticing the difference. Whenever it is a suitable option we organise video meetings or telephone conferences instead of on-site appointments. If any additional practical knowledge is required in any areas, we would be happy to provide support with the use of this technology. It is, of course, possible that, since these communication channels are now being used more, the usual transmission speeds will not always be available.
It goes without saying that we will continue to meet our contractual obligations in full (service, maintenance, project). For many of you, this is an important point in order to continue to protect employees and material assets or to lay the foundations for an operating licence or insurance coverage. Where on-site appointments are essential, our employees will continue to honour these appointments. In order to avoid public transport, they will then always travel by car.
Even in extraordinary times such as these, we always do our best to maintain the highest possible delivery capacity.
Our offices are still open. Most of our employees can communicate with each other via video and also share screen content with each other online. This is nothing new for us; it’s been standard procedure for years.
Since we are now in what would otherwise be the normal season of colds and we are still dealing with coronavirus, we will respond to symptoms which may not appear to be especially significant with greater sensitivity and will therefore probably have more absences than in other years. We hope you understand.
If you have any questions or would like to talk to us, please get in touch with your personal contact directly or, if necessary, our head office. Let’s pull together so that we can return to normality as soon as possible.
On behalf of Securiton Germany, I would like to thank you for your trust, patience and understanding during this unusual and extraordinary time. Stay safe and healthy!